Returns & Refund Policy
We take the time to provide measurements on each listing so that you can compare the item you wish to purchase to a similar item you already own, and extra photos are provided of any flaws noted.
Please don't hesitate to get in touch if you would like further measurements or photos.
Our clothing has had a previous life and previous owner before reaching us. That is the beauty of slow fashion. Some of our items will have tags from the original year of purchase, this helps to authenticate our items too.
We are completely open & transparent about the condition of each item by listing any holes, stains or blemishes that the item may have in the description box.
We also provide a rating in the description so you can get the full effect. If there are any issues please don't hesitate to message us or get in contact we will try our best to sort any issues that are raised.
However if there are any issues regarding your purchase please don't hesitate to contact us at vintagecompanynz@gmail.com
Non Refundable Items - Gift cards.
No returns or Exchanges on sale items.
We will provide the best outcome possible for both parties.
However for ANY reason for a return, A Refund will be processed once the item has been shipped and delivered. Your refund will be with you instantly and a confirmation email will be sent too.